People in Shared Services & Outsourcing Forum 2016


Second Edition
Intercontinental Hotel, Bucharest
27 October 2016

Register

About the Event


Outsourcing Today, the integrated communication platform of for the business services sector, together with The Diplomat-Bucharest organize on October 27, at InterContinental Hotel, the second edition of People in Shared Services and Outsourcing Forum. There are about 80,000 employees in the industry and each year about 15-17% more add to this number. Currently Romania has about 5-6,000 open positions in the BPS and SSC centers, while the ITO domain adds up further to bring Romania to the second place in CEE’s business services industry, after Poland.

The annual event dedicated exclusively to the human resources in Shared Services & Outsourcing Industry brings together the business services investors such as SSC, ITO, BPO, academic figures and authorities to discuss and discover new tools, strategies and solutions for developing, implementing & optimizing the HR Shared Services model.

This year’s agenda will walk you through the very latest thought leadership in HR strategy, with practical case studies and interactive discussions focused on latest developments in talent acquisition, leadership development in employee satisfaction and organizational agility. You will gain understanding of how your business performance can be enhanced and debate biggest HR challenges and explore strategies to drive value to the business and success through new innovation in cloud-based software, mobile technologies, implementation of workforce analytics etc.

TOPICS


• Romania’s key advantages for foreign investors in the context of industry’s maturity.
• The convergence of HR and technology
• The Aging of the Workforce
• Strategies to develop and retain talent in the organization
• State Aid: Investment Opportunity for Outsourcing & IT Companies
• Academic partnerships - between companies and academic institutions, with a focus on impactful collaboration
• Human capital challenges. HR, the engine for growth and critical determinants on reaching the industry’s potential.
• Trends in outsourcing. Expansion models.
• Industry associations

Agenda


October 27, 2016
8:30 - 9:00
Welcome coffee & registration of participants
9:00 - 9:10
Opening address: SHIBU NAMBIAR, Chief Operating Officer, Europe, Latin America & Africa, Genpact
9:10 - 11:00
Plenary session:
Moderator: ANDREI ROMANESCU, CEO, Veeam
Confirmed speakers:
• SHIBU NAMBIAR, Chief Operating Officer, Europe, Latin America & Africa, Genpact
• DAN NECHITA, Counselor to the Prime Minister of Romania
• VIVEK BAKSHI, General, Manager Wipro Technologies
• ALEXANDRA OLTEANU, Chief Operational Officer, SocGen EBS
• FLORIN GRAMA, President, ABSL
• ANDREEA SUCIU, Head of Employment & Pensions Department, Noerr
• Lector Dr. CLAUDIU BOTOC, Pro Dean, Faculty of Economics and Business Administration, West University from Timisoara Topics:
• Romania’s key advantages for foreign investors in the context of industry’s maturity.
• Academic partnerships - between companies and academic institutions, with a focus on impactful collaboration
• Human capital challenges. HR, the engine for growth and critical determinants on reaching the industry’s potential
• Trends in outsourcing. Expansion models. • State Aid: Investment Opportunity for Outsourcing & IT Companies
11:00 - 11:20
Coffee Break
11:20 - 13:20
Three simultaneous round table interactive debates.
The specific roundtables are designed for you to sit down with senior level professionals and address key challenges and industry issues in an informal atmosphere to receive valuable advice

“The convergence of HR and technology” ROUNDTABLE
Moderator:
CATALINA DODU, Country Manager, Atos IT Solutions and Services Romania
Confirmed Speakers:
• CRINA ILIE, Vice President of Human Resources, Genpact Europe
• CATALINA MAGUI, Head of SSC HR, Societe Generale EBS
• IONELA STAN, Manager, EY Romania
• CATALIN IORGULESCU, Member of the board ABSL, General Manager Samsung SSC
Topics
• Exploring the central role of Human Resources in the current era of technological change in the workplace
• Talent management, analytics and digital/IT challenge
• Current and anticipated HRSS delivery models, organization and staffing predictive analytics
• Digital transformation of business processes, customer interactions and recruitment
• RPA a double edged sword
• HR transformation through HR SaaS technologies
• Cloud-based solutions’ potential to provide an improved user experience, lower ongoing costs and greater strategic alignment with business and talent priorities.
• HR executives becoming employers of choice and succeeding in the talent cloud.

“The Aging of the Workforce” ROUNDTABLE
Moderator:
ANDREI ROMANESCU, CEO, Veeam
Confirmed Speakers:
• CRISTINA BALANESCU, HR Business Partner, SocGen EBS
• TEODORA TODORAN, Head, Training Function - Europe, Wipro Limited
• RAMONA MARUSAC, Associate Director Office Agency, Colliers International
• DIANA BOCANEALA, Head of People Development and Recruitment, ENDAVA CE
• STEFAN PALARIE, President, SCOALA DE VALORI
Topics:
• Measures need to be taken to successfully manage multigenerational workforce
• Generation gap, differences in work attitude
• Interaction between multigenerational workforce
• Generational conflicts.
• The knowledge transfer from skilled valuable employees to younger generations.

“Strategies to develop and retain talent in the organization” ROUNDTABLE
Moderator:
KRZYSZTOF KMUK, Emerging Markets Development Manager, CIMA CEE
Confirmed Speakers:
• ANDREEA MIHNEA, Human Resources Director, EY Romania
• RALUCA VASILACHE, HR Head Bucharest, Wipro Technologies
• AMALIA STERESCU, CEO, Outsourcing Advisors
• ANTONIU PANAIT, Managing Director, Vastint Romania
• MIHAI PADUROIU, Head of Advisory & Transaction Services | Investor Leasing | Office, CBRE Romania
• IOANA CRISAN, Learning and Development Manager, SocGen EBS
• Anca Raducan, Business Development Director, Skanska Property Romania
Topics
• Employer branding and company culture – ways to achieve employee engagement
• Employee value proposition
• Retirement benefits and healthcare system. Maternity leave as a benefit
• Well-being and the benefits of the healthy lifestyle promotion within the organization
• Motivation of employees, recognition and engagement
• Compensation and job security
• Relocation and talent mobility
• Talent Assessment
13:20 - 14:50
Networking Lunch

Confirmed Speakers


  • Portfolio Item

    SHIBU NAMBIAR

    Chief Operating Officer, Europe, Latin America & Africa
    Genpact

    Portfolio Item

    DAN NECHITA

    Counselor to the Prime Minister of Romania

    Portfolio Item

    VIVEK BAKSHI

    General Manager,
    Wipro Technologies

  • Portfolio Item

    ALEXANDRA OLTEANU

    COO,
    Societe Generale European Business Services

    Portfolio Item

    FLORIN GRAMA

    President
    ABSL

    Portfolio Item

    ANDREEA MIHNEA

    Human Resources Director,
    EY Romania

  • Portfolio Item

    ANDREI ROMANESCU

    CEO,
    VEEAM
    Event Moderator

    Portfolio Item

    KRZYSZTOF KMUK

    Emerging Markets Development Manager,
    CIMA CEE
    Event Moderator

    Portfolio Item

    CRINA ILIE

    Vice President of Human Resources
    Genpact Europe

  • Portfolio Item

    CATALIN IORGULESCU

    Head of Operations
    Samsung SSCE

    Portfolio Item

    ANTONIU PANAIT

    Managing Director,
    Vastint Romania

    Portfolio Item

    RALUCA VASILACHE

    HR Head Bucharest
    Wipro Technologies

  • ANDREEA SUCIU

    Head of Employment & Pensions Department,
    Noerr

    Portfolio Item

    AMALIA STERESCU

    CEO,
    Outsourcing Advisors

    Portfolio Item

    DIANA BOCANEALA

    Head of People Development and Recruitment,
    ENDAVA CE

  • Portfolio Item

    MIHAI PADUROIU

    Head of Advisory & Transaction Services | Investor Leasing | Office,
    CBRE Romania

    Portfolio Item

    CATALINA MAGUI

    Head of SSC HR
    Societe Generale EBS

    Portfolio Item

    Lector Dr. CLAUDIU BOTOC

    Pro Dean,
    Faculty of Economics and Business Administration, West University from Timisoara

  • Portfolio Item

    IONELA STAN

    Manager,
    EY Romania

    Portfolio Item

    TEODORA TODORAN

    ‎Head, Training Function - Europe,
    Wipro Limited

    Portfolio Item

    CATALINA DODU

    Country Manager,
    Atos IT Solutions and Services Romania
    Event Moderator

  • Portfolio Item

    RAMONA MARUSAC

    Associate Director Office Agency
    Colliers International

    Portfolio Item

    IOANA CRISAN

    Learning and Development Manager,
    Societe Generale European Business Services

    Portfolio Item

    CRISTINA BALANESCU

    HR Business Partner,
    Societe Generale European Business Services

  • Portfolio Item

    ANCA RADUCAN

    Business Development Director
    Skanska Property Romania

    Portfolio Item

    STEFAN PALARIE

    President
    Scoala de valori

Registration


 

    • €149

    • Individual

      • Regular seating
      •  
      •  
      •  
    • Register
    • €1,090

    • Corporate Table

      • Eight seats per table
      • Corporate name with logo on table card at
      • the event, preferred placement
      • Corporate name mentioned on website
    • Register
    • €536

    • 4 Seats

      • 4 Regular seating
      •  
      •  
      •  
    • Register
Fees do not include travel, accommodation or other costs
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Our Partners


To receive information on how you can increase awareness of your brand or re-affirm your status as a key player or major investor, please do not hesitate to contact us on email: events@thediplomat.ro or phone: +40 31 422.23.69

Organized by

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Diamond Partner

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Gold Partners

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Partners

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Strategic Partners

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With the support of

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Venue

Intercontinental Hotel Bucharest

Blv. Nicolae Bălcescu 4, Bucharest 010051, Romania

TEL: +40-21 310 2020

Contact


For general informations regarding the event and for press inquiries please contact Mirela Gavra at email: mirela.gavra@thediplomat.ro or phone: +40 31 422.23.69.

Address

20, Brailita Street, 1st Floor
Sector 3, Bucharest,
Romania

Phone

+40 31 422.23.69
+40 726 652 932