People in Shared Services & Outsourcing Forum 2017


Third Edition
CARO Hotel, Bucharest
19 October 2017

Register

About the Event


Outsourcing Today, the integrated communication platform of for the business services sector, together with The Diplomat-Bucharest organize on October 19, at Caro Hotel Bucharest, the third edition of People in Shared Services and Outsourcing Forum.

By 2020, around 200.000 people are expected to work in business shared services in Romania, more than doubling the current employment portfolio enrolled in more than 120 companies operating BPO, SSC or ITO services. However, the bet of major or smaller players in local outsourcing industry is not only to reach the added-value result of their employees' work but also to find, retain and grow the necessary talents. The ultimate outcome of local companies’ continuous efforts to find the right person for the highest-valued job will be to gain more people power and remain business-relevant in the sternly competitive regional and global marketplace.

The annual event dedicated exclusively to the human resources in Shared Services & Outsourcing Industry brings together the business services investors such as SSC, ITO, BPO, academic figures and authorities to discuss and discover new tools, strategies and solutions for developing, implementing & optimizing the HR Shared Services model.

WHO SHOULD ATTEND THE FORUM?


• CEOs, COOs, CFOs, General Managers
• Heads of HR, HR Directors
• Heads of Workforce Planning and Recruitment, Organizational Development & Capability
• HR project and change management
• HR leaders for recruitment and staffing, resourcing, retention, compensation and benefits
• Business & Financial Analysts
• Academic professionals
• Representatives of the student’s associations
• Leaders of the banking, real estate and IT industries
• HR solutions & technology providers.

Agenda


October 19, 2017
8:30 - 9:00
Welcome coffee & registration of participants
9:00 - 10:45
Plenary session:
Together with representatives of the government we’ll tackle the cooperation between the companies and the authorities and the need of successful and transparent communication. The discussions will consist in an open dialogue between the industry stakeholders and the authorities trying to figure out the steps to be done towards a more efficient cooperation.  
TOPICS
• State Aid: Investment Opportunity for Outsourcing & IT Companies
• Human capital challenges. HR, the engine for growth and critical determinants on reaching the industry’s potential.
• Industry associations involvement
• Legislative changes and their impact on the industry.
• Trends: BPaaS, IaaS, SaaS
10:45 - 11:00
Q&A
11:00 - 11:15
Coffee Break
11:15 - 12:15
FIRST SESSION: Trends in the HR outsourcing & shared services model
We’ll light shed on the trends of the industry: big data, cloud-based software, RPA and mobile technologies seen through the eyes of the HR professional with practical case studies and interactive discussions focused on latest developments in talent acquisition, leadership development in employee satisfaction and organizational agility.
TOPICS
• Exploring the transformation of Human Resources in the current era of technological change in the workplace
• Digital transformation of business processes, customer interactions and recruitment
• RPA a double-edged sword
• HR as a Key Enabler of Change and Innovation
• Employer branding and company culture – ways to achieve employee engagement
• Relocation and talent mobility
12:15 - 12:30
Q&A
12:30 - 12:40
Coffee Break
12:40 - 13:40
SECOND SESSION: All about education
Academic and non-academic programs. The ways that the partnerships between the companies and the educational system can be enhanced and the ways that companies play the educational role. 
TOPICS
• Academic partnerships - between companies and academic institutions
• Informal schools
• New tools of development
• Strategies to develop talent in the organization
13:40 - 14:00
Q&A
14:00 - 15:00
Networking Lunch

Speakers


Information regarding the speakers will be announced soon

Registration


 

    • €149

    • Individual

      • Regular seating
      •  
      •  
      •  
    • Register
    • €1,090

    • Corporate Table

      • Eight seats per table
      • Corporate name with logo on table card at
      • the event, preferred placement
      • Corporate name mentioned on website
    • Register
    • 15% discount

    • Early bird

      • Early bird registration
      • 15% discount until
      • September 1st
      •  
    • Register
Fees do not include travel, accommodation or other costs
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Our Partners


To receive information on how you can increase awareness of your brand or re-affirm your status as a key player or major investor, please do not hesitate to contact us on email: events@thediplomat.ro or phone: +40 31 422.23.69

Organized by

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Diamond Partner

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Platinum Partner

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Gold Partners

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Partners

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Strategic Partners

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With the support of

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Venue

Caro Hotel Bucharest

164A Barbu Văcărescu Blvd., 2nd district, 020285, Bucharest

TEL: +4021-208-6100

Contact


For general informations regarding the event and for press inquiries please contact Mirela Gavra at email: mirela.gavra@thediplomat.ro or phone: +40 31 422.23.69.

Address

20, Brailita Street, 1st Floor
Sector 3, Bucharest,
Romania

Phone

+40 31 422.23.69
+40 726 652 932